Last updated October 10, 2026
What we collect
When you send a service request, we collect what you type into the form: your name, phone number, email (if you give one), company and PO number for business customers, vehicle details (year, make, model, VIN or plate), the glass that needs work, where the vehicle is, when works for you, photos you add, and any notes. If you tap "Use my current location," we save the map pin you send.
How we use it
- To quote the job, find the right glass, and schedule a time.
- To contact you about your request by call, text or email.
- To make your invoice and keep business and tax records.
Texts and email
We only text you about your appointment if you check "It's OK to text me" on the form, or if you text us first. If you give an email, we may reply by email. We don't send marketing messages. Tell us to stop texting and we will.
Who else handles it
We don't sell or rent your information. A few services help us run the business: our website host stores your request and photos, and an alert app tells us a new request came in (it gets the reference number, type of job and city, not your name or phone). They only use it to provide those services to us.
Visit counts
We count page visits with Vercel Web Analytics to see how many people use the site. It doesn't use cookies and doesn't identify you.
On your device
If you check "Remember my contact info," your name, phone and address are saved in your own browser so you don't have to type them again. They stay on your device. Uncheck the box next time to clear them.
How long we keep it
We keep requests and invoices as long as we need them for the job, warranty questions and business records.
Questions or deletion
To see, fix or delete your information, call or text (612) 442-9868 or email Butlerautoservice@gmail.com. We'll delete what we don't need to keep for tax or legal records.